Our promise

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NOTICE OF PRIVACY
By official provision and in compliance with the provisions of “The Federal Law on Protection of Personal Data Held by Private Parties” (hereinafter “LFPDPPP”), this Privacy Notice is issued:
1. Identity and address of the person responsible for the personal data.
Myrna Isabel Villanueva Virgen, with address at Mariano Escobedo 226-1, Colonia Centro, postal code 76000, in Querétaro, Querétaro, is responsible for collecting your personal data, the use given to it and its protection.
Myrna Isabel Villanueva Virgen has implemented administrative, technical and physical security measures to protect your personal data, which we demand are complied with by the service providers we hire.
2. Purpose of the information to be collected.
Your personal information will be used to offer you our products and services, inform you about changes in them, evaluate the quality of the service we provide and carry out internal studies on consumer habits.
For the purposes indicated in this privacy notice, we may collect your personal data in different ways:
When you provide them to us directly; when you visit our website www.voyaqueretaro.com, Facebook or WhatsApp, when you use our online services (TMK), and when we obtain information through other sources that are permitted by the LFPDPPP.
In the collection and processing of personal data that you provide us, we comply with all the principles established by the LFPDPPP (article 6): legality, quality, consent, information, purpose, loyalty, proportionality and responsibility.
We collect your personal data directly when you provide it to us through various means, such as when you participate in our promotions or give us information in order to register and be a member of the loyalty program or for us to provide you with a service. The data we obtain through this means may be, among others:
- Name or Social reason
- Name of the legal representative
- Federal taxpayer registration
- Curp
- Home
- Telephone numbers
- Credit or debit card number, expiration date and security code.
- Occupation, position and seniority
- Civil status
- Personal references for purposes of consultation and verification of your data.
- Recommendation from an acquaintance to offer you our products and services.